Privacy Policy
Last Updated: October 2026
1053 Collision (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and commercial information you share with us. This Privacy Policy outlines our practices regarding the collection, use, maintenance, and disclosure of information gathered through our website, 1053collision.com (the “Site”), our online intake forms, digital appraisal tools, and customer communications.
By accessing our Site or submitting information through our digital channels, you acknowledge and agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you or your business:
Contact & Commercial Identifiers: Name, business or trade name (e.g., Amazon DSP, delivery contractor, fleet account), phone number, email address, physical address, and fleet dispatch details.
Vehicle & Repair Details: Vehicle Identification Number (VIN), make, model, year, license plate number, mileage, damage descriptions, photos, and insurance claim numbers.
Insurance & Direct-Pay Information: Insurance carrier names, adjuster contact information, policy identifiers, and billing details necessary to coordinate claims and supplements via industry estimating software (such as CCC One or Mitchell).
Technical & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and standard web log data collected automatically through cookies or analytics scripts.
2. How We Collect Your Information
Direct Submissions: When you fill out an online estimate request, submit photos via our appraisal intake, contact dispatch, or communicate with us by phone, email, or SMS.
Commercial Dispatch & Carrier Feeds: When fleet managers, dispatchers, or insurance carriers transmit vehicle assignment details, repair authorizations, or claim assignments to our shop.
Automated Technologies: As you navigate through the Site, we may use cookies, tracking pixels, and server logs to record site traffic, analyze visitor interaction, and maintain site performance.
3. How We Use Your Information
We use the collected information solely for legitimate business operations, including:
Generating preliminary damage appraisals, downtime evaluations, and fleet estimates.
Scheduling in-person facility inspections, tear-downs, and bay intake at our South Hackensack shop.
Communicating directly with insurance carriers, independent adjusters, and fleet management companies to process claims, supplements, and direct billing.
Sending transactional notifications regarding vehicle repair milestones, completion alerts, and storage timelines via phone, email, or SMS.
Managing customer records, fleet accounts, accounting, and warranty verifications.
Improving website functionality, securing our digital services, and preventing fraudulent submissions.
4. How We Share and Disclose Information
We do not sell, rent, or trade your personal or fleet information to third-party data brokers or marketing agencies. We disclose information only to third parties strictly necessary to perform repair and operational duties:
Insurance Carriers & Estimating Networks: Adjusters, insurance providers, and industry platforms (such as CCC One or Mitchell) to process appraisals, supplements, and payments.
Parts Suppliers & Subcontractors: Vendors required to source OEM parts, glass replacements, commercial decals/wraps, or specialized mechanical calibration.
Service Providers: Trusted web hosting, IT infrastructure, customer support, and communication software providers operating under confidentiality obligations.
Legal & Regulatory Authorities: Law enforcement or state agencies (including the NJ Motor Vehicle Commission) when required by subpoena, court order, or applicable law to protect legal rights or report vehicle fraud.
5. Cookies and Tracking Technologies
Our Site may use basic session and performance cookies to track user interactions and improve page load speeds. You can configure your web browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Disabling cookies will not affect your ability to view information on our Site or submit contact forms.
6. Data Security
We implement physical, administrative, and electronic safeguards designed to protect personal and vehicle data from unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute data security.
7. Data Retention
We retain personal, fleet, and vehicle repair records for the period necessary to fulfill repair contracts, maintain warranty and repair documentation, resolve insurance audits, and comply with state record-retention statutes for licensed auto body facilities in New Jersey.
8. Third-Party Links
Our Site may contain links to external sites, including social media platforms, parts vendors, and carrier portals. We are not responsible for the privacy practices, content, or policies of third-party platforms. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our Site is directed toward commercial businesses, vehicle owners, and adult fleet operators. We do not knowingly collect personal information from individuals under the age of 18.
10. Updates to This Policy
We reserve the right to revise or update this Privacy Policy at any time. When updates are published, the “Last Updated” date at the top of this page will be revised accordingly. Your continued use of the Site following the posting of changes constitutes your acceptance of the updated policy.
11. Contact Us
For questions regarding this Privacy Policy or how your information is handled, contact our office:
1053 Collision
267 Green Street
South Hackensack, NJ 07606
Phone: (201) 488-9125
Email: info@1053collision.com
Website: 1053collision.com